PIVACY POLICY

What information is collected, and why?

When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user’s browser type. We also collect specific information regarding the user’s session on our website. This includes items such as the date and time of the visit and the pages viewed.

Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, email address, postal address, and telephone number. We request this information when the user requests one of the following:

  • To register to attend an on-line seminar or demonstration
  • To receive specific information from us such as a whitepaper or code sample
  • To sign up for a mailing list
  • To correspond with us
  • Or any other such activity that we deem necessary

FORTITUDE Caravans does not collect any personally identifiable financial or health-related information. We do not intentionally collect information from children under the age of 18.

How is the information used?

Non-personally identifiable information (non-PII) is collected to allow us to analyse how our website is used and to improve the content and service the website provides.

Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user.

FORTITUDE Caravans owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, email correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes. FORTITUDE Caravans may share this information with its business partners for the specific purpose of a promotion or service offering.

Disclosure of user information

FORTITUDE Caravans does not sell, trade or transfer User Information to third parties. However, we may share User Information with our business partners for marketing, advertising or product/service offering purposes. For example, we provide User Information to our service providers for direct emailing of our newsletters, online surveys or notifications on FORTITUDE Caravan Offerings to our viewers. We also disclose User Information if: we have your consent; we need to share it in order to provide you with the products and/or services you requested; we respond to a court order or you violate our Terms of Use. You may separately agree to provide your personal information to third parties that provide content for FORTITUDE Caravans, in order to access and/or use their products and/or services. If you agree to provide such information to these third parties, then your personal information will be subject to their privacy policies.

Accuracy and security

The accuracy and security of the User Information is important to FORTITUDE Caravans. Currently, you may review and request updates to your User Information retained by contacting FORTITUDE Caravans. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. FORTITUDE Caravans is concerned with the security of your User Information and is committed to taking reasonable steps to protect it from unauthorized access and use of that personal information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal User Information. We also continue to implement procedures to maintain accurate, complete and current User Information.

 

 

User names and passwords

Access to certain content on our website may be allowed under a written agreement between you or your employer and FORTITUDE Caravans and will require a username and/or password. In some cases, failure to provide personal information may prevent you from accessing FORTITUDE Caravans website containing certain confidential information, products, services, or promotional offers (“FORTITUDE Caravan Offerings”). By accessing and using our protected and secured website, you agree to maintain the confidentiality of the username and password you selected to access such site and consent to our Terms of Use.

Are “Cookies” used on the website?

“Cookies” are small pieces of information that are placed on a web user’s hard drive. We may use cookies to provide you with better service. Cookies are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the FORTITUDE Caravans site if you do so.

How is personally identifiable information safeguarded?

FORTITUDE Caravans utilizes industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24 hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.

Links to other websites

The FORTITUDE Caravans website may contain links to other internet websites. FORTITUDE Caravans neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-FORTITUDE Caravans websites.

How to opt out of correspondence

Based on the information a user has provided, FORTITUDE Caravans may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.

Terms of Use

Please also see our Terms of Use, which describes the restrictions, disclaimers, indemnification and limitation of liability governing the use of the entire FORTITUDE Caravans website.

General

If you have questions regarding our Privacy Policy, please contact FORTITUDE Caravans via our Contact page.

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