WARRANTY

FORTITUDE CARAVANS 3 YEAR STRUCTURAL WARRANTY – Exclusive to Brisbane RVs

Fortitude caravans Manufacture caravans to the highest standard. That is why Fortitude caravans, exclusively sold through Brisbane RVs, will now offer a 3-year (in total) structural warranty.  The warranty is applicable to the original customer of Brisbane RVs and is non-transferable.

The 3-year structural warranty covers the original purchaser for the construction of the caravan by Fortitude caravans against faulty workmanship for a period of 3 years from the date of delivery. I.e.: wall framing, furniture & cabinet construction. Excludes components not constructed by Fortitude caravans such as but not limited to, upholstery, gas or spring struts, hinges, locks, handles, chassis, appliances, plumbing, cladding, fading, glass, windows & accessories.

Fortitude Caravans must be notified immediately if an issue occurs. The caravan owner must not continue to use the caravan in such a way that the issue may cause further damage

Fortitude Caravans 3-year structural warranty has conditions. If after an inspection it is agreed that the structures fault is caused by faulty workmanship by Fortitude Caravans, then the repair cost will be covered by Fortitude Caravans. It is at the sole discretion of Fortitude caravans how the fault will be rectified, and the use of re-furbished or alternative parts may be used in the repair. Fortitude caravans will not pay expenses relating to travel, freight or accommodation in relation to any claim made under this warranty.

Fortitude Caravans will not re reimburse for repairs carried out by a third party with out authorisation from Fortitude Caravans.

The caravan must be maintained in accordance to the caravan service schedule as set out in the owner’s guide by a registered business with an ABN. Log book stamped & receipts kept. All maintenance costs are paid for by the purchaser.

MAIN APPLIANCE WARRANTY

  • Dometic fridge warranty 3 years: see makers terms and conditions
  • Ibis 3 air conditioner 3 years: see makers terms & conditions
  • Genius battery charger – power supply: 2 years: see maker for terms & conditions
  • AGM batteries: 12 months: see makers terms & conditions
  • NCE products 12 months: see makers terms & conditions
  • Northern RV plumbing: 12 months: see Northern RV for terms & conditions.
  • Main appliance warranters terms, conditions and period of warranty are subject to change without notice as they are beyond control of Fortitude caravans

“Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”

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